Returns Policy

Every Saint Bloom piece is lovingly made to order, so we’re unable to offer refunds or returns for change of mind.

If anything isn’t quite right with your order, we’d love to hear from you. Email us at hello@saintbloom.au with your order number and a photo, and we’ll do our best to make it right.
Email us
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1. Get In Touch

Email hello@saintbloom.au as soon as you notice an issue.

2. Share the details

Include your order number and a photo of your order.

3. We’ll make it right

Our team will reply within 24 hours, Monday to Friday.
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Please note:

  • 1.

    Change-of-mind returns aren’t available

  • 2.

    Personalised pieces can’t be returned

  • 3.

    Let us know about any issue within 7 days

  • 4.

    Include your order number and a photo

Frequently asked questions

Do you offer refunds or returns?

As every piece is made to order, we don’t offer refunds or returns for change of mind.
What if my order arrives damaged or incorrect?

Email hello@saintbloom.au with your order number and a photo, and we’ll make it right.
How soon should I contact you?

As soon as possible, ideally within 7 days of delivery.
Can I change or cancel my order?

Contact us as soon as possible. If we haven’t started making it, we’ll do our best to help.
How do I get in touch?

Email hello@saintbloom.au or use the chat bubble on our website. We reply within 24 hours, Monday to Friday.